Privacy Policy

This Privacy Policy explains how Airtimly ("Airtimly", "we", "us") collects, uses, shares, and protects information when you use our website and mobile application (together, the "Service"). By using the Service, you agree to the collection and use of information as described here.

1. Information we collect

We collect information you provide directly, such as:

• Account details — name, phone number, email address, and date of birth.
• Identity verification information required to activate certain services, such as cards.
• Transaction information, including payments, top-ups, and bill payment history.
• Device and usage information, such as IP address, device type, and app activity, collected automatically.

2. How we use your information

We use the information we collect to:

• Provide, operate, and maintain the Service, including processing payments and top-ups.
• Verify your identity and prevent fraud, in line with applicable regulatory requirements.
• Communicate with you about your account, transactions, and updates to our Service.
• Improve and personalize the Service, and develop new features.

3. How we share information

We do not sell your personal information. We may share information with payment processors, card issuers, and telecom partners strictly to deliver the services you request, with regulators and law enforcement where required by law, and with service providers who help us operate the Service under confidentiality obligations.

4. Data security

We use industry-standard technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data retention

We retain your information for as long as your account is active, or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. Cookies

Our website may use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings.

8. Children's privacy

The Service is not directed to children, and we do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.

10. Contact us

If you have questions about this Privacy Policy, contact us at support@airtimly.com.